« Anand Rajaraman on how Google measures search quality | Main | Bologna: are European entrepreneurs now leading the US on the development of Higher Education student record software? Guest Contribution by Jim Farmer. »


I recently woke up laughing from a dream in which I was in an airport where the staff had been instructed to tell passengers aggrieved for whatever reason - lost baggage, delayed and cancelled flights - 'my heart goes out to you'.

The comments to this entry are closed.