This 31/10/2007 video talk by Reuter's Charles Jennings, who is Head of Global Learning at Reuters, is worth its 15 or so minutes, despite its very lumpy flow (it seems to have been designed to work smoothly only on a very fast Internet connection). I'd not heard the striking "we need just in time learning, not just in case learning" point made before (watch out: its use will quickly spread), and Jennings's description of the needs of "knowledge workers" of the type employed by Reuters, and how the company seeks to meet their training and development needs, is lucid. There are more podcasts about workplace e-learning on the generally impressive "Towards Maturity" section of the e-skills UK* web site, as well as an RSS feed, if you want to keep an eye/ear on the updates.
* e-skills UK is the employer led sector skills council for IT and Telecoms.
[With thanks to Howard Hills for pointing this site out to me.]
Hi Seb,
Picking up on the 'just in time' vs 'just in case' point. It's a distinction that I've come across many times in relation to the perception (widely held within bodies such as the LSC) that SME businesses don't readily engage with training. It is often used as a glib attempt to explain why publicly funded offerings are not taken up rather than facing up to the reality of a lack of 'demand lead' provision. Roll over Lord Leitch.
Posted by: Peter Brooks | 19/11/2007 at 16:18